Customer Service Manager (Mountlake Terrace,WA)
Serious candidates only
As a Customer Care Advisor, you will be an integral part of bringing the magic of our company to life. Advisors provide outstanding customer service, perform to reach goals on a personal and professional level, and demonstrate superior product knowledge to customers all to create a customer experience that will make the members feel comfortable.
Successful candidates require competency in customer focus, change & innovation, strategic thinking, relationship building & influencing, talent management, producing results and inspirational leadership.
We will provide training in the following:
Customer Experience
- Building relationships with customers and understanding their needs
- Delivering a strong and genuine customer experience that will allow the customer to confidently recommend our product to their friends and family
- Providing management with feedback and solutions to improve processes
Professional Growth
- Supporting team members in serving customers and performing company operations
- Sharing customer experiences with the rest of your team including management
- Cross-training and coaching among teams
- Celebrating individual achievements and team successes. Our company highlights top performers and rewards them for success.
Requirements:
- Outgoing and personable disposition
- Passionate about helping others
- Excellent communication skills
- Multi-lingual a plus
Submit your resume for consideration and please highlight your customer service experience. We are conducting telephone interviews this week and next.
Associated topics:
call center, client service, customer order, customer service, guest, help desk, service call, service representative, support specialist, trouble resolution Estimated Salary: $20 to $28 per hour based on qualifications.
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