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Data & Reporting Analyst - Appeals and Grievances


Be part of a team that reinvents healthcare and go to work
every day to improve peoples' lives.


Premera is a leading health plan in the Pacific Northwest, providing comprehensive health benefits and tailored services to more than 2 million people, from individuals to Fortune 100 companies. Premera is committed to improving customers' lives by making healthcare work better. Join us.


As a Data & Reporting Analyst for our Appeals and Grievances team, you will build reporting and analyze information that can be directed back into the business to reduce cost, and improve customers' experience. This is an exciting role where you will help us build the infrastructure to mine the data that has essentially been untouched. You'll work cross-functionally and consult with teams that include Customer Experience, customer service, and legal. Your work product will give us the ability to service customers in a more meaningful way (that you will help impact), and we will be able to adjust to help reduce litigation risks by identifying trends. You'll provide input for new programs that, will allow for us to plan and to proactively minimize risk.


What you'll do:
€ Create, develop and utilize reporting structures and analyze processes
€ Determine the most appropriate methods for distributing results to the business
€ Gather and mine data, analyze and assemble it in to meaningful format for non-technical audiences
€ Use data and consult to make improvement recommendations to lower risks and improve experience
€ Compile complex data from many sources so databases can link appropriately


What you'll bring:
€ Bachelor's Degree in Business or related field or four (4) years' work experience
€ Four (4) years' business analyst experience
€ Two (2) years' mathematical/statistical modeling experience
€ Risk adjustment knowledge and experience would be helpful
€ Experience applying analytical, problem solving & technical abilities to daily responsibilities
€ Knowledge, or experience with a SQL or other reporting/query programming language, relational databases, and /or related software packages
€ Knowledge of data management
€ Excellent analytical and research skills
€ Experience with Tableau would be a plus
€ Ability to clearly articulate solution-oriented thoughts and ideas


What we offer:
€ Industry competitive salaries
€ Medical, vision and dental options
€ Life and disability insurance
€ Retirement programs (Yes! This includes a pension!)
€ Workplace wellness programs
€ Time off to reenergize
€ Free parking
€ And MORE!


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